Shipping Policy
Thank you for shopping with 8Mugen.com! We want to ensure that your order arrives safely and promptly, so please take a moment to read through our shipping policy.
- Order Processing Time
- Processing Time: Orders are processed within 15 business days. This does not include weekends or holidays.
- If you order is placed after weekday, it will be processed the next business day.
- Shipping Methods & Rates
We offer the following shipping option:
- Standard Shipping: 15 business days, cost: FREE
Note: Shipping times are estimates and may vary based on your location, courier, and weather conditions.
- Shipping Locations
We currently ship to Worldwide.
- Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
- Shipping Delays
While we strive to meet estimated delivery times, shipping delays can occur due to factors outside of our control, such as:
- Postal service delays
- Weather conditions
- National holidays
In case of delays, we will notify you as soon as possible and assist you with tracking your order.
- Address Accuracy
Please double-check that the shipping address provided is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error after placing your order, please contact us immediately at @8Mugen.contact.
- Lost or Damaged Items
- If your order is lost or damaged during transit, please contact us at @8Mugen.contact immediately. We will work with the carrier to resolve the issue and may offer a replacement or refund, depending on the situation.
- Packaging
-We take great care in packaging your jewelry securely to ensure it arrives in perfect condition. All items are carefully packaged in box and bubble wrap to reduce the minimum damage during shipping.
However, if you receive your order with a box that appears slightly damaged, please note that this may have occurred during shipping. Rest assured, if the product inside is undamaged and in perfect condition, the quality of your item has not been affected.
Contact Us
If you have any questions or need assistance, please feel free to reach out to us at @8Mugen.contact. We’re here to help!